Welcome To GovChat

Connecting Government to people
and people to Government

Try GovChat Now
GovChat is South Africa’s largest civic engagement platform accessible online, on any mobile handset and feature phones.

GovChat allows every citizen to connect with government via online, mobile devices and feature phones.

We are the first engagement platform to integrate third-party applications, like WhatsApp – a popular messaging app South African’s are already familiar with and widely used. Making engaging with government as simple as messaging family or friends. GovChat is made possible through an Open Government Partnership with the South African Government, the first country to adopt such an ambitious initiative in the world.


As the official citizen engagement platform for the South African Government, GovChat acts as a centralised hub bringing all government and civic services together with cutting-edge conversational AI, intuitive design and ease of access.


GovChat provides a complaint management system for local government, with an automated escalation process for unattended queries. These citizen and community queries are aggregated into a real-time dashboard which intuitively visualises the data and provides the government with an early warning system.


GovChat enables citizens to rate and report public services and facilities. Uploading reports and photographs of issues ensure councilors can quickly and accurately address problems in the community they serve.

GovChat evolved from research objectives to become the home of the collective narratives and experiences of our entire community through the messages and stories that are shared on the platform.
Busani Ngcaweni
South African Presidency

GovChat connects, informs and empowers. A great platform for citizen engagement.

Auguste Yankey
African Union Commission

GovChat is a life improving social media network. It is definitely a powerful ICT4D to empower citizens & engage public authorities.

Minister Lindiwe Zulu
Small Business Development

GovChat is a good example of the potential within our countries technology industry, especially amongst our youth.

Creating an open, transparent, and accountable society
Meet The GovChat Team

Say hello to the team that made GovChat happen:

Eldrid Jordaan
CEO of GovChat

Founder and CEO of GovChat, Eldrid served as the Special Advisor to the Minister of Public Enterprises and Digital Advisor to various African Governments.

Goitse Konopi
CDO of GovChat

Goitse served as part of the teams in the Presidency that developed the National Development Plan and Vision 2030.

Jo Booysen
Creative Director

CEO of Brightlab, Jo is a business visionary and entrepreneur with a passion for tech start-ups.

Carel Hofmann

Carel specialises in community building, especially in terms of member management and engagement.

Take a look at GovChat
Contact Us
Contact Us

Please leave us a message if you want to find out more about GovChat and our services.