Connecting Government to people
and people to Government
GovChat allows every citizen to connect with government via online, mobile devices and feature phones.
We are the first engagement platform to integrate third-party applications, like WhatsApp – a popular messaging app South African’s are already familiar with and widely used. Making engaging with government as simple as messaging family or friends. GovChat is made possible through an Open Government Partnership with the South African Government, the first country to adopt such an ambitious initiative in the world.
As the official citizen engagement platform for the South African Government, GovChat acts as a centralised hub bringing all government and civic services together with cutting-edge conversational AI, intuitive design and ease of access.
GovChat provides a complaint management system for local government, with an automated escalation process for unattended queries. These citizen and community queries are aggregated into a real-time dashboard which intuitively visualises the data and provides the government with an early warning system.
GovChat enables citizens to rate and report public services and facilities. Uploading reports and photographs of issues ensure councilors can quickly and accurately address problems in the community they serve.
GovChat connects, informs and empowers. A great platform for citizen engagement."
GovChat is a life improving social media network. It is definitely a powerful ICT4D to empower citizens & engage public authorities."
GovChat is a good example of the potential within our countries technology industry, especially amongst our youth."
Say hello to the team that made GovChat happen:
Founder and CEO of GovChat, Eldrid served as the Special Advisor to the Minister of Public Enterprises and Digital Advisor to various African Governments.
Goitse served as part of the teams in the Presidency that developed the National Development Plan and Vision 2030.
CEO of Brightlab, Jo is a business visionary and entrepreneur with a passion for tech start-ups.
Carel specialises in community building, especially in terms of member management and engagement.
Please leave us a message if you want to find out more about GovChat and our services.