GovChat gives every South African the power to participate in improving the lives of all citizens. Designed for desktop computers as well as mobile phones, GovChat makes it simple for citizens to play an active part on governance whilst on the go.
For example:

  • Citizens are able to rate and report government facilities and services
  • Citizens are able to avoid waiting in queues (i.e. apply for a SASSA grant)
  • Citizens can log a service delivery request, and have it automatically escalated to their ward councillor¬†

As South Africa's official citizen-government engagement platform GovChat provides the first standardised system to govern how information from all 257 municipalities in South Africa is escalated. Allowing any governing body to better understand the realities and challenges facing citizens, and to act accordingly to help improve their lives.